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Focus Is Your Friend: How to double down on marketing that matters

Marketing matters, but some marketing efforts matter a lot more for your business than other efforts. If you want to learn the secrets of doubling down on what matters for your business, this is the podcast for you. Get advice from experts on how to focus on the marketing, events, PR, social media and email marketing that will move the needle for your business and brand. Stop trying to hope your resources are going to the right places and decide to focus on what matters, with Focus Is Your Friend.
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Focus Is Your Friend: How to double down on marketing that matters
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Now displaying: March, 2017
Mar 30, 2017

David Wisnom III is the founder & Chief Strategist of SightCast Inc., a brand strategy and marketing consultancy. David's background in developing brand strategies covers the spectrum of brands such as UCSF, Huntington Hospital, Stanford Hospital & Clinics, Varian Medical Systems, Mechanics Bank, Wells Fargo Advisors, McDonald's, and Coca-Cola. David's accomplishments include co-authoring the book Before the Brand: Creating the Unique DNA of an Enduring Brand Identity, (published by McGraw-Hill) and most recently authoring “Rebranding the Corporate Enterprise: a Step-by-Step Guide.”

Prior to founding SightCast Inc., David was Managing Director of the FutureBrand, a global strategic branding firm. David was also Executive Director of Landor Associates, the leading strategic branding firm in San Francisco and opened their Chicago office.

David's current philanthropic work includes second term as past Board Chair of Community Gatepath, a 95+ year old nonprofit that provides essential services to children and adults with disabilities. Past roles include President of the Burlingame Soccer Club; Co-founder and Executive Chairman of the SMC Star Soccer Club; President of the Peninsula Civic Light Opera.

David attended the Cate School and Willamette University. He spends his rare free time with his wife, two kids, and lab Macallan fly fishing, cycling, and cooking.  

“If you’re not relevant to your target audience, it doesn’t matter how different you are.” - David Wisnom III

What you’ll learn about in this episode:

  • The biggest mistake people make in branding
  • Why you need to get really clear on your audience
  • Why a new logo is not going to fix your problems
  • The four dimensions of a brand
  • How to do the research needed to understand your audience
  • Why you need to involve nonprofit boards in rebranding efforts
  • What “point zero” looks like in a rebranding effort
  • Why a rebrand has to provide clarity for customers first and then your team
  • Why you should use resources differently depending on the situation

Ways to contact David:

Resources:

Mar 28, 2017

It may be an overused word but Mimi is truly passionate about helping create truly outstanding workplaces.

Throughout her career, she has taken many business and personality assessments. With very few exceptions she weighs heavily towards creativity plus organization a combination that is highly unique she's been told. Due to this combination of strengths, she's had a very well-rounded background and experienced success as a strategist, a creative problem solver, a designer, a writer, a leader and a consultant. She’s worked in marketing, public relations, events, brand reputation, internal communications, design, corporate social responsibility, and executive communications. She’s worked for HR, Marketing and even once for Legal!

Mimi is currently a Senior Partner at her consulting firm, Streamline Communications, in the San Francisco Bay area, that specializes in internal communication and graphic design.  

“It's absolutely no fun to implement a bad idea.” - Mimi Garrity Denman

What you’ll learn about in this episode:

  • Mimi’s passion for creating a great workplace
  • Why communication has to be two-way to work
  • Why your internal communication has to be just as creative as external communication
  • Why internal communications belongs in the communication department, not in HR
  • Why every company needs an internal communications department from the very beginning
  • How tools like Slack and Yammer are great for internal communications
  • Why internal communication needs to be multichannel -- just like external communications
  • Why internal communications people must have well-rounded skill sets
  • How to effectively plan out your internal communications

Ways to contact Mimi:

Resources:

Mar 23, 2017

Kevin Craine is a professional writer and editor, an internationally respected business analyst, and an award-winning podcast producer. Kevin's podcasts have been heard around the world, including the award-winning "Everyday-MBA.com" where he interviews best-selling authors about success tips and techniques that you don't learn in business school. He is the host and producer of "Bizcast" on C-Suite Radio and his interviews feature today's best thought leaders. He is the producer behind podcasts for Epson, Canon, IBM and Kelly Services, among others. Kevin has also been the written voice for some of North America's leading brands like IBM, Kodak and Intel, along with a long list of individuals and start-ups from a wide variety of industries.  

“Good writing is good business.” - Kevin Craine

What you’ll learn about in this episode:

  • Why strong writing is a skill that students need to focus on more than ever
  • Mistakes companies make when they hire writers and content developers
  • Why you must get clear about the purpose and audience of your message
  • The seven characteristics for knowledge leadership content
  • How to use podcasting very effectively and blend it into your bigger plan
  • Setting your podcasting expectations correctly
  • How to deliver scripted content in a way that doesn’t sound scripted
  • Podcasts that Kevin loves
  • How to learn from other podcasts

Ways to contact Kevin:

Mar 21, 2017

In spite of starting her career in accounting, failing IBM’s entry level sales exam, being given a territory that had never bought anything, and being told she couldn't sell without an engineering background, Kendra Lee entered the sales profession and proved those naysayers wrong. She turned her knowledge of numbers into her own approach to lead generation taking her to the top 1% of sales professionals in each IT company she sold for. She founded KLA Group, a sales and marketing agency, to consult, train and Do it For You so others, too, could beat the odds in sales and marketing and get more customers.

Under Kendra’s direction, her organization has assisted entrepreneurs, business owners, executives, marketers, and salespeople for over 20 years in penetrating SMB markets in just 12 weeks, increasing referrals more than 328% in just 7 weeks, and multiplying new client acquisition more than 31% year over year.

Kendra is the author of the award-winning books “The Sales Magnet” and “Selling Against the Goal.”  

“Marketing can only go so far. At some point, a salesperson still has to pick up the phone.” - Kendra Lee

What you’ll learn about in this episode:

  • The relationship between sales and marketing
  • Why companies with strong marketing don’t have to spend as much sales time on prospecting
  • How to successfully nurture leads while using tools like CRM systems
  • Why anyone can learn to sell -- and Kendra’s tips for learning to sell
  • The role of introverts and extroverts in sales and marketing
  • Why marketing can only go so far
  • Why you need to have salespeople involved in marketing campaigns
  • How to maximize your resources and grow marketing dollars to have more to spend on bigger projects
  • KLA’s Recognition ROI infographic

Ways to contact Kendra:

Resources:

Mar 16, 2017

Libby leads the client services team at IDMLOCO, a digital strategy agency at the intersection of public affairs and marketing. With more than ten years of digital agency experience, Libby understands not just how to develop and implement successful campaigns, but also how to deliver exceptional communication and service to her clients.

A native Midwesterner, Libby has previously built and led digital agency teams for Campbell Mithun, AdFarm, and Flint Group, where her work for Blue Cross Blue Shield of North Dakota earned a PRSA Silver Anvil. In 2012, Libby developed and taught the first class on social media for professional communicators at Minnesota State University - Moorhead.  

“Dedicate at least 10% of staff time to learning, R&D, and development because that makes your processes, ideas for clients, and everything else that you do stronger.” - Libby Hall

What you’ll learn about in this episode:

  • How to figure out what kind of website is right for you or your clients
  • Using your website budget and putting enough money into the top of the funnel so that people actually get to your website
  • How to serve all the different audiences your website needs to serve
  • Why big companies should use the kinds of tools that small entrepreneurs use like ClickFunnels, Leadpages, Wordpress templates, etc.
  • Figuring out what the first action you want people to take is and filling your funnel with those people
  • Why you need to segment your lists when you test out lead sources like Facebook ads
  • Why you need to spend money on both running a program and measuring that program

Ways to contact Libby:

Resources:

Mar 14, 2017

Today we’re going to talk about #Hashtags. How do you use them -- and how do you use them well?  

“Make sure you know what your hashtag means before you use it.” - Lee Caraher

What you’ll learn about in this episode:

  • Where the hashtag came from
  • How to use hashtags to get into the flow of a conversation
  • How to create a great hashtag
  • Why you need to know the hashtag rules for each platform
  • How to make sure your hashtag means what you think it means
  • Making sure the hashtags you use match the kind of content you produce
  • Why you should never “hashtag spam”
  • How many hashtags are acceptable per social media platform
  • Tools you can use for hashtag research
  • Why hashtags on Instagram are different than on Twitter

Resources:

Mar 9, 2017

So many books, so little time! We’ve taken the guesswork away by highlighting the best books you need to read this quarter.  

“Each of these books has five nuggets that you can apply to your programs today that can help you have better results by next quarter.” - Lee Caraher

What you’ll learn about in this episode:

  • Why you and your team should read books together
  • “Pre-Suasion” Robert Cialdini’s book about why the moment before you deliver your message is so crucial
  • “Influence” Robert Cialdini’s essential book about how to get people to say yes
  • "Google Analytics Breakthrough" Feras Alhlou, Shiraz Asif, & Eric Fettman’s book that covers everything you need to know about Google Analytics
  • “Hug Your Haters” Jay Baer’s book about why you will learn so much from people who complain (and the negative cost ignoring them has)
  • “Contagious” Jonah Berger’s book about the difference between content that goes viral and content that doesn’t

Resources:

Mar 7, 2017

Julie developed Saison Beauty to bring together her passion for luxurious skin care treatments, eco health-friendly products, and holistic health.

Prior to launching Saison, Julie spent 20 years as a global brand marketing and e-commerce executive at leading companies across several industries including beauty and skincare, retail, fashion, food and beverage, and consumer electronics.

Most recently Julie was the marketing director for Gap Online International, overseeing the marketing of the Gap Europe, Gap Japan, and Banana Republic Europe e-commerce sites. While at Gap Inc., Julie also worked for the Gap Inc. Direct Marketing Strategy and Old Navy Online divisions.

Julie also worked with a number of other global brands and companies including Shu Uemura, Aveda, The Body Shop, Elle Magazine Interactive, Cosmopolitan Magazine Interactive, Fox Interactive (The Simpsons, Die Hard, The X-Files), Mattel Interactive (Barbie, Hot Wheels, Matchbox), Peet's Coffee & Tea, Hitachi Home Electronics and NEC Electronics.  

“Whatever is the easiest to execute that is going to give me the highest result, that’s where I tend to lean my focus on.” - Julie Kim

What you’ll learn about in this episode:

  • Saison: Julie’s company that she started to educate people about seasonal skin care
  • Why understanding your customer is crucial (especially when you’re working with limited resources)
  • Informing content marketing strategy through SEO research
  • Google Trends: how to use this fantastic tool to find the top queries for your niche keywords
  • How to create content that matches top trends
  • Google Data Studio: a new tool from Google that Julie has been utilizing for tracking data
  • How to figure out what social media platforms to focus on and why you must cater to them individually
  • Why you should focus on high-impact, low-effort projects when you can
  • Why you should leverage and lean on your community

Ways to contact Julie:

Resources:

Mar 2, 2017

Kristen Ruby is the CEO of Ruby Media Group, a full-service Public Relations and Social Media Agency in Manhattan. Ruby is one of the preeminent social media experts in America. Ruby is a pioneer in the world of social media and tech trends and is a frequent on-air contributor to FOX Business, Good Morning America and countless other networks. Kris was chosen by the Business Council of Westchester as the youngest “40 Under 40″ Rising Stars. Most recently, Ruby has been featured on Bravo as “one of the pre-eminent social media experts in the field.” For more information or to book Kris Ruby for a segment, visit www.krisruby.com.  

“You should hire a PR person if you really want someone to package your brand properly and get you out there.” - Kristen Ruby

What you’ll learn about in this episode:

  • Kristen’s article “Top 10 Signs You Shouldn’t Hire a Publicist”
  • Why a publicist cannot get you instant, overnight results
  • Why you shouldn’t hire a publicist if you don’t want to do any work
  • Why you need to dedicate the time to do the thinking required for thought leadership
  • Some of the unrealistic expectations placed on outsourced PR that isn’t placed on in-house PR
  • Why you shouldn’t do PR because you want to be famous
  • Why a good PR person cannot accept money for a story they know won’t get place
  • Why PR cannot solve inherent business issues
  • Why you have to be willing to drop everything when the journalist is ready
  • Reasons that you should hire a PR person

Ways to contact Kristen:

Resources:

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